Author: Christopher Yip
Date Published: 20 August 2025
Artificial Intelligence (AI) is no longer a futuristic concept reserved for scientists or tech giants. Today, it has become a vital tool shaping how we live, learn, work, and connect with each other. Recognizing its importance, the Malaysian government launched program AI untuk Rakyat (AI for the People) on 16 January 2024. This nationwide initiative aims to ensure that every Malaysian regardless of age, background, or profession has the opportunity to understand and embrace AI.
The program’s launch reflects Malaysia’s vision of building a future-proof digital economy where no one is left behind. But what exactly is AI untuk Rakyat, and why should you care about it? Let’s dive in.
Table of Contents
What is AI untuk Rakyat?
Why AI untuk Rakyat Matters
How to Enroll in AI untuk Rakyat
From AI Awareness to Business Application
AI untuk Rakyat is a free, self-learning online program designed to make the basics of Artificial Intelligence accessible to all Malaysians. It is an initiative under MyDIGITAL and the Malaysia Centre for 4IR (MYCentre4IR), with support from Intel Malaysia.
AI untuk Rakyat is a free, self-learning online program designed to make the basics of Artificial Intelligence accessible to all Malaysians. It is an initiative under MyDIGITAL and the Malaysia Centre for 4IR (MYCentre4IR), with support from Intel Malaysia.
The program is divided into two modules:
Introduces the fundamentals of AI in simple, non-technical terms.
Explains what AI is (and what it isn’t), clears up common misconceptions, and highlights real-world applications.
Dives deeper into how AI is used in various industries such as healthcare, agriculture, education, and public services.
Emphasizes the importance of ethical and responsible AI use.
Upon completion, participants receive digital badges that can be shared on LinkedIn or other social platforms useful for showcasing digital skills in today’s job market.
AI is already part of our everyday lives, often in ways we don’t even notice. From voice assistants and language translation apps to smart farming and automated healthcare tools, AI is shaping decisions and experiences around us. By participating in AI untuk Rakyat, Malaysians gain:
Awareness of how AI influences daily life.
Skills to use AI tools responsibly.
Opportunities to explore AI-related careers and industries.
Confidence to participate in digital conversations, rather than being left out.
AI literacy isn’t about turning everyone into data scientists. Instead, it’s about giving people the knowledge to navigate an AI-powered world with confidence and curiosity.
Enrolling in the programme is simple and free:
1. Visit the official site - Go to aiur.ai.gov.my or rakyatdigital.gov.my.
2. Sign up with your email - Create a free account to track your progress.
3. Choose your module - Start with AI Aware and then continue to AI Appreciate.
4. Complete the lessons - Each module is interactive and can be done in under two hours.
5. Earn your digital badge - Upon completion, you’ll receive a certificate and badge to showcase your achievement online.
With just a few hours of your time, you’ll have an official government-recognized certificate that proves your AI literacy.
Learning about AI through AI untuk Rakyat is only the beginning. For businesses, the next step is applying AI to real-world scenarios. One of the most effective applications is in customer engagement where speed, personalization, and convenience matter most. That’s where AI Chatbots come in.
An AI Chatbot helps businesses respond instantly to customers, 24/7, across platforms like WhatsApp, websites, and social media. Instead of waiting hours or days for a reply, customers get answers in seconds.
Some key benefits of using an AI Chatbot include:
Instant responses to FAQs and customer queries.
24/7 availability, even outside office hours.
Lead generation & sales support directly inside chat platforms.
Cost savings by reducing repetitive workload on human teams.
If AI untuk Rakyat is about empowering Malaysians with AI knowledge, then adopting an AI Chatbot is about turning that knowledge into practical results for your business.
👉 Learn more about how our AI Chatbot Solutions can help your business engage customers smarter and faster.
This program is for anyone interested in learning more about Artificial Intelligence (AI). It is not designed to train or turn anyone into an AI expert, but rather to provide a basic understanding of AI and enough knowledge to be able to communicate about it. The program is available in four languages: Malay, English, Mandarin, and Tamil. The entire content is compatible with various talkback applications to make it fully accessible to visually impaired individuals.
The program is divided into two parts: AI Aware and AI Appreciate. Both parts can be completed in about four hours.
The program is divided into two sections: AI Aware and AI Appreciate, and includes the following:
✅ Basic understanding of AI, its applications, and myths or misconceptions about AI.
✅ Knowledge of the main domains of AI — Computer Vision, Natural Language Processing, and Statistical Data; its impact on various industries, AI Ethics, and principles of responsible AI.
Any smart device such as a smartphone, laptop, or desktop computer, along with a good internet connection (minimum bandwidth of 512kbps) is required to join the program.
✅ After completing both parts of the program, you will gain a better understanding of AI and the confidence to talk about this technology, which is seen as a driving force for the future.
✅ You will also be awarded two digital badges – AI Aware and AI Appreciate. You may want to share these badges with your friends and family on social media and offline.
Before starting your learning, you need to register first. You can register using an email address or mobile phone number. Please fill in all the required details except for the “referral code,” then click “I’m Not a Robot” and agree to the privacy terms before requesting a verification code. You can check the verification code received in your email inbox or via SMS and proceed with registration.
To use Google registration, you need a Gmail account or an email registered under Google Workspace. Then, you can click on "Register with Google" and select your Gmail account to proceed. For users without a Gmail account, you can either create a new account or register using your existing email.
Users who registered with a mobile phone number will no longer be able to log in after 15 June 2024. Users are encouraged to complete the lessons and download their badges before this date. If they fail to do so, they will need to re-register later using email/Google and restart the program in order to download the certificates.
There have been many issues where the verification code button appears grey and cannot be clicked. Please try switching to a different network (home, office, or personal hotspot) or try using a different browser (Chrome, Safari, Edge, Firefox, Opera, or Internet Explorer).
We encourage you to change your network during registration or login. For example, try registering at home using WiFi, or use mobile data if you are in the office. Avoid using office WiFi if possible. Also, try to use your personal email address.
These details cannot be changed once you have successfully registered. If you used the wrong email address or phone number during registration, you will need to register again using the correct details.
Please log in to the portal, go to the settings section, and edit your name. Then, click update after making the changes. Please note that a maximum of 25 characters is allowed, and no symbols are accepted.
If you have completed the learning, you can find your badges on the left-hand side of the module under the word “Congratulations.” Scroll down and you will see the option to download your badges.