Date Published: 11 June 2025

How to change to WhatsApp Business

Are you ready to elevate your customer interactions and boost your business efficiency? Switching from WhatsApp Messenger to WhatsApp Business empowers you with powerful tools designed specifically for business owners. This straightforward guide explains how to effortlessly transition your existing WhatsApp account to WhatsApp Business on both Android and iOS devices.

Table of Contents

1. How to change to WhatsApp Business for Android Users

2. How to change to WhatsApp Business for IOS Users

3. How to change back from WhatsApp Business to Regular WhatsApp

Before you move from WhatsApp Messenger to the WhatsApp Business app, we recommend creating a backup of your account.

How to change to WhatsApp Business for Android Users

This video created by unmessenger, provide detailed insights into how to change to WhatsApp Business

Step 1: Update your WhatsApp Messenger and download the WhatsApp Business app from the Google Play Store.

Step 2: Open the WhatsApp Business app and accept the Terms of Service by tapping Agree and continue.

Step 3: WhatsApp Business automatically detects your current WhatsApp Messenger number. Confirm or select to use a different number if needed, then proceed through verification.

Step 4: Tap Continue > Allow to grant WhatsApp Business access to your chat history and media. To avoid losing contacts, save your WhatsApp contacts to your phone’s address book beforehand.

Step 5: Enter the six-digit verification code sent via SMS.

Step 6: Create your business profile and tap Next. You can refine your profile further anytime.

How to change to WhatsApp Business for IOS Users

For IOS version, the steps to change to a WhatsApp Business is mostly similar:

Step 1: Update WhatsApp Messenger and download the WhatsApp Business app from the Apple App Store.

Step 2: Launch WhatsApp Business and tap Agree & continue to accept Terms of Service.

Step 3: Verify your phone number or select Use a different number if needed.

Step 4: Enter the six-digit verification code sent via SMS (automatic if using iCloud Keychain).

Step 5: Allow or deny access to your device's address book by tapping "Continue" or "Don't Allow". To prevent losing contacts, ensure they’re saved to your device beforehand.

Step 6: Set up your business profile, tap "Next", and begin optimizing as you go.

Tips: After switching to WhatsApp Business, spend some time exploring its valuable features, such as automated greetings, away messages, and quick replies, to enhance your customer interactions. While these built-in automation tools cover basic responses, for advanced and highly customizable chatbot solutions that drive exceptional customer engagement, consider exploring our AI-powered chatbot solutions.

How to change back from WhatsApp Business to Regular WhatsApp

If you decide to switch back to standard WhatsApp, here is what you need to do:

This video created by SwiftFixer, provide detailed insights into how to switch from WhatsApp Business to Regular WhatsApp!

Step1: Backup and uninstall: First, backup your WhatsApp Business data, then uninstall the app.

Step 2: Download: Re-download WhatsApp Messenger from Google Play (Android) or App Store (iOS).

Step 3: Launch: Open the app, enter the phone number previously used with WhatsApp Business.

Step 4: Confirm: You'll see a prompt noting your number's previous use in WhatsApp Business; select Continue.

Step 5: Verify: Enter the OTP sent to your device.

Step 6: Restore: Restore your backup via Google Drive (Android) or iCloud (iOS).

Step 7: Customize: Configure your settings and preferences to start using regular WhatsApp again.

Frequently Asked Questions

Here are some of the common questions that people asked about how to change to WhatsApp Business

Can I use WhatsApp and WhatsApp Business on the same number?

No, you can't use WhatsApp and WhatsApp Business simultaneously with the same phone number. Each app requires its own unique number, although you can transfer your account information between apps.

Can I use WhatsApp and WhatsApp Business on the same number?

If you use the same phone number for WhatsApp Business, your groups will remain intact. Even if you use a different number, you don't need to delete the regular WhatsApp app, so you won't lose any groups.

Is WhatsApp for business free?

Yes, WhatsApp Business is a free app available for both Android and iOS. It provides small businesses with helpful tools for managing customer communications effectively and efficiently.

How many phone numbers can I have in WhatsApp Business?

You can link up to 25 different phone numbers to your WhatsApp Business account.

Can I have two WhatsApp accounts on one phone?

Yes, you can have two WhatsApp accounts on the same device, provided each account has a distinct phone number. After registration, you can easily switch between accounts.

Will I lose my chat history if I change to WhatsApp Business?

No, you won't lose your chat history if you properly back it up before switching to WhatsApp Business. Always perform a backup first.

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