ai cHATBOT fOR HEALTHCARE INDUSTRY
Automate appointment scheduling and health check bookings with an AI chatbot on WhatsApp.
Let an AI chatbot answer patient inquiries, confirm appointments, and handle health service bookings 24/7 on WhatsApp. From quick replies to faster follow-ups, keep your patients engaged and never miss a care opportunity.
🩺 Why Healthcare Businesses Love Our AI Chatbot
Increase Appointment Bookings with Zero Manual Effort
AI chatbot handles FAQs, promotes available health packages, and collects appointment details.
Reduce Workload, Not Patient Care
Let your staff focus on critical care while the chatbot answers common questions about services, doctors’ availability, insurance, and clinic policies.
Personalised Health Recommendations
Suggest treatments, check-ups, or wellness plans based on patient needs like symptoms, medical history, age, and preferences.
Fewer Drop-Offs, More Conversions
Connect with patients as soon as they show interest, no more missed enquiries or cold leads due to slow replies.
Use Cases of Our Healthcare Chatbot
💊 Affordable Health Check Packages
User: “Show me health checkups under RM200.”
🤖 Chatbot: “Here are 4 packages within your budget. Interested in adding doctor consultation?”
📋 Appointment Booking
User: “Can I book a doctor appointment for tomorrow?”
🤖 Chatbot: “Sure! Pick your preferred time slot, and I’ll confirm the appointment.”
🔄 Reschedule Appointment
User: “Need to change my appointment date.”
🤖 Chatbot: “No problem! Choose a new slot below 👇 and I’ll update your booking.”
Explore More Industry-wise AI Chatbot Use Cases
Real Estate🏠
Promote listings, arrange viewings, and close deals faster
Banking & Fintech 🏦
Improve customer support, simplify KYC processes, and more.
Travel ✈️
Book trips, send travel updates, and provide instant assistance.
Automotive 🚗
Book test drives, send service alerts, and offer instant assistance
Events & Webinar 🎫
Drive registrations, send timely reminders, and collect feedback with ease.
Education 🎓
Engage students, automate responses, and streamline the admissions process.
IT Services & Internet
Generate leads, automate onboarding, and deliver round-the-clock support
Offline & Retail
Share product catalogs, send tailored promotions, deliver real-time customer service, and more.
FREQUENLY ASKED QUESTIONS IN
AI Chatbot for Healthcare Industry
What is a healthcare chatbot?
A healthcare chatbot is an AI-powered assistant that helps clinics and medical centers automate tasks like answering patient questions, providing symptom guidance, scheduling appointments, and sending health reminders via platforms like WhatsApp or a website.
Can your AI chatbot handle bookings?
Yes, SalesAI can handle bookings directly within the chat. Whether it’s scheduling doctor appointments, booking lab tests, or arranging teleconsultations, the chatbot guides patients step-by-step, collects necessary details, and integrates with your system to confirm everything instantly!
What channel or Integration can your AI chatbot support?
Currently, our healthcare chatbot only supports WhatsApp and Google Sheet integration, but we’re actively working on adding more channels and features soon. Stay tuned!
Can the chatbot send healthcare promotions or appointment reminders automatically?
Yes, SalesAI can automatically send health screening offers, vaccination reminders, medication refill alerts, or wellness program updates to your patients via WhatsApp or other messaging platforms. It can trigger messages based on appointment dates, patient history, or preventive care schedules to keep patients engaged and on track with their healthcare needs.
Do I need technical skills to use an AI Chatbot for healthcare businesses?
Not at all. SalesAI is built for non-tech users. You can update answers, tweak flows, or launch a promo campaign using a simple visual interface - no coding needed. It’s as easy as editing a Google Form.
Is the AI chatbot multilingual?
Yes. SalesAI supports multiple languages, making it ideal for clinics and healthcare providers serving diverse patient communities. Whether your patients speak English, Bahasa Malaysia, or Mandarin, SalesAI ensures they feel heard and understood to build trust and enhancing the overall patient experience.
PRODUCTS
COMPANY
CUSTOMER CARE
FIND US ON
Copyright @2025 Chris Business Solution Sdn Bhd (1118226-W). All Rights Reserved.