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AI Auto Reply
Instant reply to customer queries even after office hour, auto-collect details, work 24/7 with zero drop-offs.
AI Chatbot Malaysia for WhatsApp & Facebook
Broadcast • Auto-Reply • Appointments • Follow-Up • Generate Lead - All Powered by the Smartest AI Chatbot Malaysia
AI-powered customer service
Instant AI chatbot setup
Multichannel communication
AI-generated replies
Advanced AI training
How AI Chatbot Help Malaysia Business
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AI Status Tracking
Let customers check order status in chat—fewer tickets, higher transparency.
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Voice AI
Automated calls for reminders, confirmations, and feedback, saving hours of dialing.
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AI Appointment
Understands availability, syncs calendars, and books slots in real time.
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AI Self Learning
Upload SOPs/manuals (PDFs). AI learns and answers niche technical questions.
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Multi-Language Support
Detects preferred language and replies naturally - Mandarin, Malay, English & more.
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Voice Message Understanding
Transcribes and understands customer's voice notes to keep conversations flowing.
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AI Image Analysis
Analyse uploaded photos (e.g., damage) and suggest fixes or escalate with context.
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Lead Filter
Qualifies leads with smart questions, tags responses, and prioritizes prospects.
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Connect SalesHeroAI Chatbot with Your Favourite Tools
Plug SalesHeroAI into the tools and platforms your team already uses. Sync conversations, meetings, spreadsheets, and leads with simple, plug-and-play integrations.
Plug & Use SalesHeroAI Now
Facebook
Auto-capture leads from ads & comments
Google Calendar
Book & sync appointment bookings from chat
Google Sheets
Update customer and product catalog info automatically
WhatsApp
Reply to customer messages 24/7 automatically
Website
Capture chats & convert visitors
Facebook
Auto-capture leads from ads & comments
Google Calendar
Book & sync appointment bookings from chat
Google Sheets
Update customer and product catalog info automatically
WhatsApp
Reply to customer messages 24/7 automatically
Website
Capture chats & convert visitors
Cloud WhatsApp Blasting Tool
This powerful Malaysia AI chatbot comes with a built-in Cloud WhatsApp Blasting engine that lets you deliver bulk messages without the headaches of manual sending. Because everything runs in the cloud, your campaigns keep going even if your phone or computer is off.
✅ Run WhatsApp blasting even offline
✅ Filter blasting audience by tag/contacts
✅ Unlimited WhatsApp blasting messages
Smart Website Crawler for Instant Knowledge
SalesHeroAI chatbot Malaysia comes with a powerful website crawler that automatically scans and extracts content from your site. This allows the chatbot to answer customer questions using your own website’s information. No more manual feeding of FAQs; the crawler keeps your bot knowledgeable with fresh content at all times.
Find Your Potential Customer in Minutes
This Malaysia AI Chatbot automatically gathers potential customers for you. Simply type a location + keyword (for example: Penang; pet shop) and within minutes it generates a clean, downloadable list complete with company names, addresses, and phone numbers. You can instantly access ready-to-follow leads and focus on closing deals.
All Your Customer Chats in One Place
Regardless of whether a customer messages you on WhatsApp, Facebook, or through your website, this AI Chatbot Malaysia platform brings every conversation into a single, easy-to-manage dashboard. No more jumping between apps or missing important inquiries -reply and follow up seamlessly in real time.
AI Chatbot Malaysia Built for Every Industry
From e-commerce to government services, SalesHeroAI AI Chatbot adapts to your world - not the other way around.
Travel
Automate bookings, itineraries, alerts, and real-time trip updates.
Healthcare
Handle appointment requests, reminders, and patient FAQs—securely.
Real Estate
Qualify buyers, schedule viewings, and reply to property queries 24/7.
Marketing Agency
Run WhatsApp blasts, capture leads, and auto-follow up at scale.
Banking & Finance
Automate KYC FAQs, loan inquiries, and proactive client notifications.
Education
Guide admissions, send reminders, and answer student services on chat.
E-Commerce
Answer product questions, recover carts, and drive repeat purchases.
Government Services
Provide instant answers, appointment slots, and status updates to citizens.
The only AI Chatbot Provider in Malaysia that helps you write and fine-tunes AI prompt tailored for your business!
Daniel Lim
“Auto follow-ups + calendar booking = more demos. We closed 23% more deals in the first month.”
Nurul Izzah
“It handles Malay, English & Mandarin naturally. Our CSAT sits at 4.9★ with multilingual support.”
Arvind Kumar
“Leads from Facebook and website go straight to WhatsApp—AI qualifies and tags everything. Our pipeline finally makes sense.”
Siti Amina
“Voice AI confirms delivery and collects feedback—zero manual calling. We save about 12 hours every week.”
Tan Wei Jian
“Image analysis lets customers send a photo and get help in minutes. Our resolution time is way down.”
Ready to Turn Conversation into Conversion?
As an official Meta Business Partner and WhatsApp Business Solution Provider, we bring you:
✅Fast Onboarding and Local Support for Malaysia
✅Flexible Partnership Plans for Agencies and Integrators
✅Custom Solutions for Different Business Needs
Meta Business Partner and WhatsApp Business Solution Provider
Frequently Asked Questions
No, installing ChatBot on a website does not require coding or advanced technical skills. To add ChatBot to your website, you simply need to copy and paste a code snippet.
No, creating an AI bot in ChatBot is quick and simple. Provide your business website URL, knowledge base link, or other text content to automatically build your custom AI model for customer service. You can fine-tune your chatbot in a simple drag-and-drop editor and train it with additional data or add custom answers to specific questions.
A generative AI chatbot is an advanced type of chatbot that uses artificial intelligence to create dynamic, human-like responses in real time rather than relying solely on predefined scripts or answers. Unlike rule-based bots, which can only respond with pre-programmed replies, a generative AI chatbot understands the context and meaning behind a user’s input, and generates new and unique responses based on the conversation.
AI chatbots significantly enhance customer service by providing instant, automated responses to customer queries. Customer service chatbots can handle multiple conversations simultaneously, reduce wait times, and improve response accuracy. An artificial intelligence chatbot can help customers with FAQs, troubleshoot issues, and escalate complex matters to human agents if needed. Using artificial intelligence can improve customer experience and satisfaction while reducing operational costs.
AI customer support chatbots can create quick, automated responses to user queries and allow for faster issue resolution. They can handle common inquiries, such as order tracking or account management, and provide 24/7 support.
The most advanced AI chatbots for customer service leverage generative AI and natural language processing to offer seamless, human-like interactions. These AI-powered customer service bots can understand complex queries, provide accurate answers, and learn from previous interactions. Many of these enterprise AI chatbot solutions integrate with customer service platforms to automate and enhance support operations.
The best AI chatbot for customer service is one that meets your specific business needs, offers seamless integration with your existing platforms, and provides advanced features like AI-powered chat and generative AI responses. Many top solutions also include customizable workflows and analytics to monitor and optimize customer interactions.
In sales, chatbots qualify and segment leads so teams focus on high-potential prospects. They create personalized offers, pass qualified leads to CRM, transfer live chats to sales reps when needed, and schedule meetings—streamlining the sales process.
They ask targeted questions to identify high-intent prospects and hand off to reps in real-time. They also enable conversions by letting customers purchase, place orders, or book meetings directly in chat—shortening the sales cycle and improving conversion rates.
Yes, ChatBot and LiveChat can be easily integrated and work seamlessly together.